If it has been 45 days or longer since your application was approved, the first step is to call the USCIS Contact Center. If your case is taking an unusually long time to process (9 months or longer), you can submit a case inquiry to see what’s holding it up.
In this case, you’ll just need to wait for your case to be approved. In the ideal scenario, your card is still being processed and hasn’t actually been mailed yet. The first step you should take is to check your case status online. Cases of stolen mail and identity theft are rare, but they are unfortunately a real possibility if you discover there was no error on your part or by USCIS. There could also be a processing error that printed the wrong address on the envelope, or outright failed to mail the card in the first place. The most common problem is when the applicant moves without providing USCIS with their new mailing address. There are a number of factors that can lead to an improperly mailed green card. What to do if You Did Not Receive Your Green Card in the Mail When USCIS approves your application, you should receive the green card in the mail within 30 days. When you file an I-90 form (Application to Replace Permanent Resident Card), you will automatically receive a one-year extension so that your current green card doesn’t expire. On average, most applicants receive their green cards within 7 months of filing. Processing times can vary from case to case, but it generally takes USCIS 4 – 9 months to process a green card renewal application.
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